Return & Exchange Policy — Way Gooder Vibes

We want you to feel good about your Way Gooder Vibes purchase.

Because we are a small business offering limited, small-batch apparel and accessories, we maintain a focused return and exchange policy. Please review the product description, sizing information, and this policy carefully before placing your order.

All Sales Are Final

All sales are final except for:

• Approved size exchanges
• Damaged or defective items
• Misprinted items
• Missing items
• Incorrect items sent by Way Gooder Vibes

We do not accept returns or issue refunds for:

• Change of mind
• Buyer’s remorse
• Incorrect size selection
• Color or style preference
• Final-sale or clearance items marked as final sale
• Gift cards

An incorrect size selection does not qualify for a refund but may qualify for a size exchange under the conditions below.

Size Exchanges

We understand that apparel sizing can vary between products. A size exchange may be requested under the following conditions:

• You must contact us within 7 calendar days of delivery.
• The item must be unworn, unwashed, unaltered, and in its original condition.
• The item must be free from odors, stains, pet hair, makeup, deodorant marks, and other signs of wear or use.
• Original tags must remain attached.
• The requested replacement size must be available.
• The customer is responsible for return shipping and any applicable shipping costs for the replacement item.

Size exchanges are limited to the same product and color in a different available size.

If the requested size is unavailable, we will contact you to discuss the available options. An exchange is not approved or guaranteed until the returned item has been received and inspected.

Damaged, Defective, Misprinted, Missing, or Incorrect Items

Please inspect your order when it arrives.

Contact us within 7 calendar days of delivery if your order contains an item that is:

• Damaged
• Defective
• Misprinted
• Missing
• Different from the item you ordered

Please include the following with your request:

• Your order number
• A description of the issue
• Clear photographs showing the item and the problem, when applicable
• A photograph of the shipping package, when relevant

Once the issue has been reviewed and approved, we will provide an appropriate resolution. Depending on the circumstances and product availability, the resolution may include a replacement or refund.

Way Gooder Vibes will cover applicable shipping costs when the issue results from a damaged, defective, misprinted, or incorrect item.

Items That Cannot Be Returned or Exchanged

We cannot accept returns or exchanges for:

• Worn, washed, altered, stained, or customer-damaged items
• Items without their original tags
• Items showing odors or signs of wear or use
• Final-sale or clearance items marked as final sale
• Gift cards
• Items returned without prior approval
• Requests submitted more than 7 calendar days after delivery

Way Gooder Vibes reserves the right to deny a return or exchange when an item does not meet the conditions stated in this policy.

Refunds

Refunds are issued only for approved damaged, defective, misprinted, incorrect, missing, or otherwise unresolved items.

Once a refund has been approved and issued, it will be returned to the original payment method. Please allow approximately 5–10 business days for the refund to appear, depending on your bank or payment provider.

Original shipping charges are non-refundable unless the refund is being issued because of an error by Way Gooder Vibes.

Refunds cannot be issued to a different card, bank account, or payment method.

Return Shipping

Customers are responsible for return shipping costs associated with approved size exchanges, including any applicable cost to ship the replacement item.

Way Gooder Vibes will cover applicable shipping costs for approved damaged, defective, misprinted, or incorrect-item claims.

We recommend using a trackable shipping service when returning an item. Way Gooder Vibes is not responsible for return packages that are lost, damaged, or not delivered to us.

Do not send an item back before receiving return instructions from our customer support team. Unauthorized returns may not be accepted or processed.

Order Changes and Cancellations

Orders begin processing shortly after they are placed.

Contact us as soon as possible to request an order change or cancellation. We will make a reasonable effort to assist, but changes and cancellations are not guaranteed once processing or fulfillment has begun.

An order is not considered changed or canceled until you receive confirmation from Way Gooder Vibes.

How to Start a Request

To request a size exchange or report an order issue, contact:

customersupport@waygoodervibes.shop

Please include:

• Your full name
• Your order number
• The product name
• The size received and requested size, when applicable
• A description of the request or issue
• Clear photographs, when applicable

We typically respond within 1–2 business days.

Applicable Consumer Rights

Nothing in this policy limits any consumer rights that cannot be waived under applicable law.

Thank you for supporting Way Gooder Vibes and our small-batch approach to making good gear with better energy.